Although today’s hardwood flooring is highly resistant to staining, you may encounter the need to clean a spot or spill so it does not become a problem:

• Promptly wipe up any spills with a clean, white cloth or paper towel to avoid staining.  
• Remove spots and residues with only a clean, white cloth dampened with warm water or an approved hard surface cleaner such as FloorCare Essentials.  Buff dry with a clean, white cloth or paper towel.
• Do not use waxes, soaps or household cleaners that contain lemon oil, tung oil or ammonia.
• For hard-to-remove stains, such as ink, crayon, nail polish and cigarette burns, dampen a clean, white cloth or paper towel with mineral spirits* and rub the spot until clean.  Repeat this process, if necessary until the stain has been eliminated.  Remove all residue with warm water and buff dry with a clean, white cloth or paper towel.
• For problems such as chewing gum, candle wax or dried-on food, allow them to harden and gently scrape with a dull knife or plastic scraper (such as a credit card) to remove.  Ice may be helpful in accelerating the hardening process.  Once the piece(s) have been removed, clean any remaining residue with a clean white cloth dampened with warm water or approved hard surface cleaner such as FloorCare Essentials.  Rinse and buff dry with a clean, white cloth or paper towel.

*Note that mineral spirits are flammable, use only as directed.

Preventive Maintenance: Protect your investment before problems occur
Vacuuming/Mopping: Easy maintenance routines
Spot and Spill Removal: Because, let’s face it, they cannot always be avoided
Overall Cleaning/Refinishing:  When you want to deep clean and restore